5-star review: when it’s a phenomenal product that provided outstanding value for me.I realized that I have only reviewed a product in the following cases: Therefore, I put myself into the user’s position. While my conscience wasn’t suffering, I knew that I needed more returns for my investment. In fact, a recent study shows that less than 1% of WordPress plugin users leave reviews, which confirms my experience. Sometimes I would help users for hours, only to receive a simple “thank you”. I often found that users, while grateful, didn’t always leave feedback. Most users in the WordPress ecosystem don’t expect that, which yielded a decent amount of positive 5-star reviews. I decided that I would do my best to help every user of the plugin for free. Having said that, it took me over four years to figure out the right formula to get more 5-star positive reviews.Īt the early stages of the plugin, my strategy for positive reviews was providing extraordinary support. It was clear to me from the beginning that the number of reviews and average rating were playing a crucial part in the success of the plugin. I’ve been working on my WordPress plugin, RatingWidget, for a while.
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